Need Help?

Do you have a concern for yourself or a loved one? Our directory of resources may guide you to the supports you need. These free, confidential services are available 24 hours a day, seven days a week, 365 days a year (unless otherwise noted).

In a medical emergency, call 911 or visit the nearest emergency department.

Access 24/7

This is a “one-stop-shop” for adult addiction and mental health services in Edmonton. Patients can access a range of urgent and non-urgent addiction and mental health services including service navigation, screening, assessment, referral, consultation, crisis intervention, outreach and short term stabilization. Learn more.

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Call 780-424-2424

Walk-In Clinic: Edmonton Community Health Hub North

13211 Fort Rd NW, Edmonton, AB • Open 7 days a week 8:00 a.m. – 10:00 p.m. including holidays

Crisis Support

CMHA Edmonton Distress Line

Call 780-482-HELP (4357) for crisis intervention, emotional support and resources.

Crisis Suicide Helpline

Call or text 9-8-8 for crisis support and suicide prevention.

Emergency Financial Assistance

Call 1-866-644-5135 for food, medication, temporary shelter or emergency basic dental services.

Police Crisis Response Team (PACT)

Call 780-424-2424 for support from EPS constables paired with mental health therapists.

Urgent Care Clinic

Call 780-342-4740 for unexpected health concerns like broken bones, sprains, lacerations, asthma, dehydration, pain and infections.

Helplines

Abuse Helpline

Call 1-855-4HELPAB (443-5722) for supports for physical, sexual, emotional, mental abuse, exploitation or neglect.

Alberta 211

Call 2-1-1 to find programs and services in your community.

Bullying Helpline

Call 1-888-456-2323 for resources on bullying for parents, teachers, children, and youth.

Family Violence Info

Call 310-1818 for help to get to safety and information on supports and financial aid.

Health Link

Call 8-1-1 for trusted health advice and information from a registered nurse.

Veteran’s Mental Health

Call 1-800-268-7708 to speak to a mental health professional.

Virtual Opioid Dependency Program

Call 1-844-383-7688 for Opioid Agonist treatment.

Online Resources

Help in Tough Times

At some point in our lives, we have stressful times—unexpected difficulties, financial pressures, and unemployment. There a online resources to help.

Virtual Health

Connects patients and families to healthcare providers by telephone, video, email, and secure messaging.

Youth Supports

Child Abuse Hotline

Call 1-800-387-5437 to get help for children that are being neglected, abused or sexually exploited.

Kickstand Connect

A confidential virtual clinic tailor-made for Alberta’s young people.

Kids Help Phone

Call 1-800-668-6868 or text CONNECT to 686868 for mental health and well-being support.

Lesbian, Gay, Bi & Trans Youthline

Call 1-800-268-9688 for peer support for youth aged 26 and under.

MoreGoodDays

Text MoreGoodDays to 393939 for daily supportive text messages

Indigenous Resources

Hope for Wellness Helpline

Call 1-855-242-3310 or chat online for experienced and culturally competent counsellors.

National Indian Residential School Crisis Line

Call 1-866-925-4419 for safe mental health, emotional and cultural support by a Cultural Support Worker using a wholistic approach.

LGBTQIA2S+

Brite Line Edmonton

Call 1-844-702-7483 to connect with supports free of judgement or stigma.

Calgary Centre for Sexuality

403-283-5580
Education, training, and counselling services

Calgary Outlink

Call 1-800-966-7644 for peer support offering resources and information.

Pride Centre of Edmonton

780-488-3234
Phone lines are open from 12 pm -6:45 pm on Tuesdays and Thursdays.

Kickstand

Kickstand provides young people, aged 12-25, with access to quality integrated mental health support, connection to peers, social service providers, primary care, and substance use support; all under one roof.

Kickstand Connect is a free online virtual clinic where young people can receive same-day appointments with counsellors and peer-support workers or participate in group activities and workshops. It serves young people across Alberta and is especially significant for those unwilling (due to stigma or incapacity) or unable (due to physical or geographical isolation) to access in-person services.

Seize the Awkward

Having personal conversations can be, well, awkward. Seize the Awkward.org recognizes that. Starting a conversation about mental health does not need to be uncomfortable, and it can make all the difference. 

The take-away message? You don’t have to be an expert to talk to someone about their mental health.

The website features testimonials from people whose mental health benefited from conversations with others, offers conversation starters and tips, and tells you what to do next. Get out there and seize the awkward!

The Bring Change to Mind Talk Tool encourages a dialogue around mental health. Just pick the mental illness you want to talk about and who you want to talk to about it, and the site will generate a video and a written prompt.

This tool is meant to show the many ways you can talk about mental health with people in your life. But, everyone’s experience is different. So, if you think, “wait, that’s not how I feel,” you’re probably not alone. Use these words as inspiration, but also feel free to find your own.